|
|
 |
EmergAlert - Features and Benefits
Linking Community Care with Emergency Departments
|
|
EmergAlert has a number of significant features and benefits |
|
Through its real-time software linkages between emergency departments and home care/Community Care providers, EmergAlert gives notification of community patients arriving in the ED to both the ED and the Community Care providers.
|
- It helps reduce wait times
- It notifies both the ED and community care staff if the patient is already on service, potentially expediting the patient's return home
- The ED and Community Care providers can quickly identify patients that can be readily returned home with enhanced support, improving effectiveness and patient satisfaction
- Information on the nature of the individual’s visit can be shared to make future visits less likely or shorter. One example is being able to monitor and reconcile clients’ different prescriptions
- The Community Care providers can be alerted that upcoming, planned home visits may need to be rescheduled, allowing them to divert resources to other areas
|
|
It offers detailed reporting of Emergency Department visits across an entire health system.
|
- The ED and Community Care providers can spot trends in ED usage and adjust their programmes accordingly, providing more effective service
- It reports on presenting complaints and diagnoses to help improve community care service by allowing patients to remain at home with fewer ED encounters
- The Community Care providers can identify problem patients that could be more effectively treated through other modalities
- The Community Care programmes can identify patients that are starting to fail
|
|
It can help identify prospective community care visits.
|
- EmergAlert allows both the ED and Community Care providers to use information technology to share information and help guide clinical decisions
- It can change clinical staff behaviours by raising community care questions, more reliably
|
|
EmergAlert easily integrates in to existing software and workflow solutions, requiring minimal process change, minimal training and no overhaul of existing IT infrastructures.
|
- Health Authorities and EDs can focus on providing patient care
|
|
It works, automatically, by electronically matching details of patients presenting to the Emergency Department with records from Community Care programmes.
|
- It saves time, lowers costs, matches patient needs to appropriate care and reduces the number of admissions to the ED. It achieves this by reducing what can take upward of an hour and four or five calls, to a reliable, automated process that takes less than one minute.
|
|
It improves the communication between the Emergency Department and community care organizations.
|
- It improves patient satisfaction
|
